LumiCross Hoops

📦 Shipping & Delivery

🌍 Order Processing

At KORA Jewellery, we carefully hand-pack each piece and aim to dispatch your order as quickly as possible: 會細心包裝每一件飾品，並盡快為你安排出貨：

• Ready-to-ship items: Typically processed and dispatched within 3–6 business days after payment confirmation.
  現貨商品： 一般於付款確認後 3–6 個工作天內 處理及出貨。 

• Custom / personalized pieces: Orders are typically processed and dispatched within approximately 5–7 business days after order confirmation.
  Actual dispatch timing will be confirmed via email.
  訂製／刻字商品：訂單確認後 約 5–7 個工作天內 處理及出貨，
  實際出貨時間將以確認電郵通知為準。
  

• Tracking: You can track your order anytime using the SF Express or local postal tracking number provided.
  物流追蹤： 出貨後將提供順豐速運或當地郵政的追蹤號碼，方便隨時查詢。 

Please ensure your shipping address is correct at checkout to avoid delivery delays.
請於結帳時確認收件地址正確，以免影響配送時效。 

🚚 Shipping Methods & Estimated Delivery

Delivery times above are estimates and may vary due to customs processing, local holidays, or logistical delays.
以上時間為預估時間，實際配送可能因海關清關、當地假期或物流因素而有所延誤。

💸 Shipping Fees

✨ FREE Worldwide Shipping! (limited time offer)
✨ 全球免運費！（限時優惠）
This includes shipping to most destinations worldwide with no additional charges at checkout.

🛃 Customs & Import Taxes

Orders shipped internationally may be subject to customs or import fees depending on local regulations.
These fees, if any, are not included in your order total and are the responsibility of the receiver.

📌 Important Notes｜重要提醒

• Address Accuracy: Please double-check your shipping address at checkout. Incorrect information may delay your delivery.
  地址確認： 請確保填寫正確的收件地址，錯誤資料可能導致配送延誤。 

• Delivery Delays: While we strive for timely delivery, external factors like carrier delays, customs, or weather conditions may affect transit times.
  配送延誤： 雖然我們會盡力準時出貨，但物流延誤、海關或天氣等因素有機會影響實際到貨時間。 

• Tracking Updates: Tracking information will be sent to your email; please refer to it for delivery status.
  物流更新： 追蹤資訊將以電郵形式發送，請留意相關通知。 

💬 Need Help?

Have questions about your order or delivery? Our support team is happy to assist:

📧 Email: support@korajewellery.com
📱 WhatsApp: +852 6305 7831